additional support IN HACKNEY

SUPPORT AND ADVICE FOR UKRAINIAN REFUGEES

See also our listing on Services for Migrants, Refugees and Asylum Seekers here.

  • BARNARDO’S UKRAINIAN SUPPORT LINE

    Advice on a range of issues, including housing, health, education and employment.

    0800 148 8586
    Mon - Fri, 10.00-20.00
    Sat, 10.00-15.00
    Interpreters are available

    Email: Ukrainian support@barnardos.org.uk

    Visit Site | Email Here

  • Better leisure centres

    Better leisure centres, sports facilities, pools and gyms offer refugees a free Better Health Centre membership or a lesson or course membership, for a fixed three-month period.

    The scheme is also open to all international refugees.

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  • BRITISH RED CROSS

    Help and support for Ukrainian refugees including immigration advice, help with visas, help to find a family member, accommodation (in English and Ukrainian) etc.

    0808 196 3651
    Mon - Fri, 10.00-18.00

    If you need a support line interpreter, call and say, “can I speak to an interpreter?”

    Якщо вам потрібен перекладач лінії підтримки, зателефонуйте і скажіть: ‘can I speak to an interpreter?’ (Ukrainian)

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  • CITIZENS ADVICE EAST END

    300 Mare Street, E8 1HE

    Advice line:
    020 3855 4472
    Mon - Fri, 10.00 - 16.00

    Help Through Hardship Line:
    0808 208 2138
    Mon - Fri, 09.00 - 17.00

    Drop-in sessions: Mon - Wed, 10.00 - 13.00
    (Doors open 09.30 but get there early)

    See website for how to book an appointment.

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    Check national CAB website for online advice and information on benefits, work, debt, housing, immigration, health etc.

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  • Doctors of the World

    Doctors of the World have a series of translated resources addressing common questions including how to register with a GP, COVID-19 and the vaccine, your right to health and hospital care and how to keep young people healthy.

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  • FINANCIAL SUPPORT

    Information about how to claim Universal Credit, Housing Benefit, Pension Credit, Child Disability Allowance, Attendance Allowance and Carer’s Allowance.

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  • HACKNEY MIGRANT CENTRE

    Free legal advice for refugees, asylum seekers and other migrants to help clarify rights and options relating to immigration, housing and health.

    To access help, you need to complete an online enquiry form (Jan 2024 form closed; check website to see if reopened). You may then be contacted and invited to attend their Wednesday service where a fuller needs assessment will be made. Hot lunch provided.

    Call 07856 632796. 10am -12.pm Mon-Fri

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  • HM GOVERNMENT GUIDE TO UKRAINIANS ARRIVING IN THE UK

    The UK has published a welcome guide to provide information on rights and access to services, including access to health care, work and benefits, childcare and finding a school and help for children under 18.

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  • HOUSING AND HOMELESSNESS

    Shelters and housing for refugees.

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  • THE OPORA PLATFORM

    Started in March 2022 the Opora platform is evolving into a support hub for Ukrainians in the UK, offering direct assistance to Ukrainian arrivals from a growing network of partners, from travel, baby supplies and tailored employment opportunities and business grants for long-term sustainable support.

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    Ukrainians arrived in the UK: Visit Site

  • UKRAINE ADVICE PROJECT

    Free legal advice on UK immigration, visas and asylum from qualified and regulated lawyers.

    Legal information is only available in English.

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