ADVICE SERVICES FOR IMMIGRANTS, REFUGEES AND ASYLUM SEEKERS

Temporarily closed as of Sept 2023

Social centre for all migrants regardless of immigration status, ‘race’, religion, country of origin, age, sexual orientation, gender identity and (dis)ability. Activities include music, art and various workshops.

Information and signposting for people held in immigration detention.

Advice line 020 7456 9750
Mon - Thurs, 10am - 12pm

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Run by Barnardo’s to support the mental health and wellbeing of adult asylum seekers. Advice, signposting, emotional support and eight free therapy sessions. Call 0800 151 2605 or Email.

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Helps refugees and asylum seekers with the right to work to acquire the knowledge, confidence and experience to get stable employment. Support includes English and training courses. Complete the online enquiry form for support.

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Emergency help, one-to-one support and casework, special services for children and families and help to find a family member.

0808 196 3651 .

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300 Mare Street E8 1HE

Advice line 020 3855 4472 Mon-Fri 10am-4pm

Help through Hardship line 0808 208 2138 Mon-Fri 9am-5pm.

Face-to-face appointments are available at the Hackney Service Centre, 1 Hillman Street E8 1DY on Monday, Tuesday, Thursday and Friday 10am-1pm

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Check national CAB website for online advice and information on benefits, work, debt, housing, immigration, health etc.

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Doctors of the World have a series of translated resources addressing common questions including how to register with a GP, COVID-19 and the vaccine, your right to health and hospital care and how to keep young people healthy.

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Online language courses. Visit website to register.

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Hackney Council has produced a guide to what help and services you are entitled to in Hackney.

Search Google for ‘Hackney Guide NRPF’.

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Offers families in need essential items such as clothes, shoes, toys, books, food and baby equipment.

If you need help with any of these items, talk to your midwife, family support worker, health visitor, food bank, social worker, or Children’s Centre, and ask them to refer you by emailing hello@efbabybank.org.

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Free and independent legal advice on employment law; debt advice; housing law; immigration, nationality and asylum law; and welfare benefits

Call 0208 985 5236 Mon-Wed 10am-12pm

For email addresses and specific advice line numbers visit Contact page of website

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Free legal advice for refugees, asylum seekers and other migrants to help clarify rights and options relating to immigration, housing and health.

To access help, you need to complete an online enquiry form (Jan 2024 form closed; check website to see if reopened). You may then be contacted and invited to attend their Wednesday service where a fuller needs assessment will be made. Hot lunch provided.

Call 07856 632796. 10am -12.pm Mon-Fri

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Welfare advice and counselling for refugee women and asylum seekers who have fled from violence or traffickers and are pregnant or have a young child.

Offers friendship, support, new baby bundles, English lessons and social phone calls.

07394 609 388 hello@happybabycommunity.org.uk

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Modern Slavery & Exploitation Helpline 
08000 121 700 (open 24/7)

Salvation Army Helpline
0800 818 3733 (open 24/7)

NSPCC (if you think a child is in danger of trafficking)
0808 800 5000

Support for Turkish, Kurdish and Cypriot Turkish women suffering from hate crime, harassment, rape and other sexual abuse.

Project ANKA provides support to Black, Asian, and minority ethnic and refugee women survivors of domestic abuse.

Call: 0207 354 1359 Monday-Friday 9.30am – 5.30pm

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Legal advice on all areas of asylum and immigration law.

Also provides advice to detainees at Yarls’ Wood IRC and to people in prison: 020 7251 8708

Irregular migrants helpline: 020 7553 7470 Mon, Tues & Thurs, 10am - 1pm.

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KANLUNGAN FILIPINO CONSORTIUM

Support for the rights and welfare of Filipino, Indonesian and Vietnamese migrants. Services include help with immigration issues and mental health support. Call 0203 893 1871

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Information on rights at work for pregnant women, new mothers and their families, employment, benefits and health care.

Migrant women’s rights - call 020 7251 6189

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Provides safe temporary housing for LGBTQI asylum seekers and refugees. Also gives support in obtaining a National Insurance number, registering with Universal Credit and opening a bank account.

0800 358 5851
Mon - Fri, 10am - 4pm

For information on housing email housing@microrainbow.org

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Offers email advice on all issues affecting migrant, asylum-seeking and refugee children and young people, whether they are separated or in families. They cannot take on legal cases.

See also their factsheets on a wide range of legal issues.

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Help for those seeking asylum to apply for accommodation and financial support; and support and accommodation to victims of trafficking and modern slavery.

Free asylum helpline 0808 8010 503 (365 days a year, 24 hours a day)

This is a scheme to help women who are pregnant or have young children under the age of 4 to buy food and milk. If you are not a British citizen you may still be eligible.

Ask your midwife, doctor or health visitor for more information or email healthy.start@nhsbsa.nhs.uk , call 0300 330 7010 or apply online.

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Free immigration advice over the phone. Drop-in clinics on second Wednesday of the month from 09am.

Call 020 7749 7608/020 7749 7605 Wednesday 2pm-4pm Thursday 10am-12.30pm

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Advice on housing and financial options for families with no recourse to public funds.

Call  07963 509 044  or Email to make an appointment.

Advice line for advisers 07701 330 016

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Supports LGBTQI+ people through the asylum and immigration system.

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Help with finding a job, learning English and settling into life in a new community.

Translation help available. Call 0808 175 6294

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Print House, Ashwin Street, E8 3DL

Confidential immigration advice and guidance to refugee, migrant and asylum-seeking women, plus English language courses, assistance with job searching, access to further and higher education, and advocacy on family law and domestic violence.

Phone 0207 923 2412

Mon-Fri 9.30am-5.30pm

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Free advice on immigration law, including domestic violence, long residence and family life; claiming asylum; trafficking; financial support for women with NRPF;

Immigration/Asylum advice 020 7490 7689;

Mon and Thurs 10am - 12pm/2pm - 4pm

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A guide to the UK immigration and asylum system. It gives an overview of the legal system and procedures, with detailed information on rights and options at key stages, and actions you can take in support of your claim.

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Advocacy and befriending for vulnerable refugees and asylum seekers, particularly those with mental health issues.

Call 020 7482 2903 or email santeproject44@gmail.com

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Offers advice to children, young people and their families who are impacted by immigration controls through advocacy, specialist assessment, family and youth work and social work.

If your issue is urgent, call 01865 528 658 otherwise Email casework@togethermigrantchildren.org.uk

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UKRAINIAN SUPPORT HELPLINE

Run by Barnardos, this helpline offers mental support, practical help and general advice.

Call: 0800 148 8586

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Help and advice (not immigration or legal advice or emergency/crisis situations) on housing, Universal Credit, language classes, GP registration, school registration, family and children’s services.

Open every Thursday 14.00-17.00

Dalston CLR James Library, Dalston Square, E8 3BQ