additional support IN HACKNEY

MENTAL HEALTH

This list includes a range of services, mainly in Hackney, that can offer support and advice on a wide range of issues relating to mental health either for you, a family member or someone you know.

You can find this and other lists here.

If you or someone you know is experiencing mental health problems, contact your GP first – they can refer you for social care support.

  • ADFAM

    For people and families affected by someone else’s drinking, drug use or gambling.

    Range of support services including for military veterans and signposting to other support agencies.

    Visit Site

  • CITY AND HACKNEY 24 HOUR MENTAL HEALTH CRISIS LINE

    The helpline is for people of any age who may have long-term psychological issues or who have had a sudden crisis such as a shock, bereavement, relationship issue, etc. You will get confidential expert advice and guidance support and referrals to local services if needed.

    Call 0800 073 0006

  • CITY AND HACKNEY TALKING THERAPIES

    Confidential NHS talking therapies service for adults living in Hackney and registered with a GP.

    Can help with depression, anxiety, OCD, PTSD, mental health problems and emotional difficulties. You can refer yourself online below.

    Visit SIte

  • COCAINE ADDICTS ANONYMOUS

    Find a local meeting at:

    Visit Site

  • FIRST STEPS

    Hackney Ark, Downs Park Road E8 2FP

    An NHS psychology service for children and young people aged 0–18 years and their families.

    It offers support for mild to moderate mental health difficulties relating to emotional wellbeing, relationships and behaviour with the aim of giving support before problems become too complicated.

    Call 020 7014 7135, Mon-Fri 9am-5pm

    Visit Site

  • GROWING MINDS

    Support to improve the emotional health and wellbeing of African, Caribbean and mixed heritage children. and young people (aged 9-25) and their families.

    You can self-refer or be referred by CAMHS, Children and Adult Social Care, a GP, education providers or a voluntary or community organisation.

    The website has a range of online videos on issues such as moving to secondary school, and managing anxiety and emotions. 

    Offers three different services: Off Centre (counselling and art therapy); Non-violent resistance, aka Tools for the Teenage Years, (for parents whose children (aged 9-18) may be experiencing emotional wellbeing or behavioural challenges at home or at school); and Tree of Life in schools (to give space to young people to believe in their own abilities, acknowledge their dreams and talk about difficult experiences in a safe environment).

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  • HEALTH SPOT HACKNEY

    Young Hackney Forest Road Youth Hub, 29 Forest Road E8 3BY 

    Free and confidential health and wellbeing support, guidance and information for young people aged 11-25. Access to GPs, sexual health nurses, youth workers, counsellors and mental health practitioners, plus employment help, and substance misuse advice. For more information or to book an appointment:

    Visit Site

  • IRIE MIND

    Mental health services run by and for the African Caribbean community in Hackney. Support for adults and young people .

    Call 07554 451296 or email IRIEMind@mindchwf.org.uk,

    Mon/Thurs/Fri 10am-1pm and 2pm-5pm

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  • JAMES’ PLACE

    Support for men experiencing a suicidal crisis

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  • KOOTH

    Free, safe and anonymous emotional and mental health support for children and young people aged between 11 and 25.

    Qualified counsellors are online seven days a week to provide counselling through chat-based messaging via drop-in or booked sessions. On Instagram.

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  • LONDON FRIEND

    Offers a range of services and support to improve the mental health and well-being of LGBTQ+ people on a range of issues including addiction, domestic abuse, hate crime and sexual health.

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  • MAYTREE

    For people who are feeling suicidal. Currently closed for referrals.

    Call 020 7263 7070 10am-6pm or email maytree@maytree.org.uk

    Visit Site | Email Here

  • MIND IN HACKNEY

    As well as helping you with mental health issues, can offer advice on welfare benefits, housing and employment.

    Visit Site

  • NHS ‘111’

    Call 111, Select Option 2 (24 hours a day)

    This is the best number to call to get the right advice or treatment for your physical or mental health if you can’t get in contact with your GP.

    In an emergency call 999 or go to A&E. 

  • NHS - Help with drug addiction

  • OFF CENTRE

    Free counselling and support service for young people aged 16-25 with their mental health and emotional needs.

    Offers practical advice and information around issues including employment, education, finances, benefits, housing and training. Also offers therapeutic support and psychoeducation through groups, which can also reduce social isolation.

    Call 0208 986 4016 or self-refer at:

    Visit Site

  • PATHWAYS

    Pathways is a free 1:1 support service for young adults, aged 18-25, living in City and Hackney who are struggling with low wellbeing, isolation, and/or issues such as mild-moderate depression and anxiety; are not tied in with other services; and are feeling stuck and need help planning their next steps around a particular issue or goal. 

    Visit Site

  • RAINBOW MIND

    LGBTQ+ mental health service offering online 1-to-1 therapy, as well as support groups and courses,.

    Visit Site | Email Here

  • REHAB4ADDICTION

    Lists a wide range of resources and information about substance misuse, addiction, mental health and treatment options including a directory of treatment centres. 

    24 hour helpline 0800 140 4690

    Visit Site

  • SSAFA (THE ARMED FORCES CHARITY)

    Housing, mental health and welfare advice and social support for veterans, service personnel and their families. Forces Line 0800 260 6767.

    Visit Site

  • SERVICE USER NETWORK (SUN)

    For people who experience emotional and psychological distress, frequent mood changes, emotional instability, self-harm and/or have thoughts of suicide.

    Offers a supportive and therapeutic group to develop self-help management strategies to prevent future crisis. Offers support to family, friends and those who support someone with mental health issues. 

    Call 07508 842 688 or email: elft.sun@nhs.net

    Visit Site

  • TURNING POINT

    For people struggling with substance misuse and alcohol issues. You will receive support from specialist medical staff and psychotherapists and dedicated recovery workers. Help also available for those in the criminal justice system and rough sleepers.

    Call 0345 144 0050 or self refer on the website.

    Visit Site

  • WALK IN CRISIS CAFÉ

    Raybould Centre, Homerton Row, E9 6SR

    Safe and supportive place for anyone struggling and not coping with life.

    Mon-Fri 6pm-9pm; Sat 12pm-4pm.

    Call 073937 62366

  • YOUNG HACKNEY SUBSTANCE MISUSE SERVICE

    Confidential advice and support for young people aged under 25 about their own or a friend or family member’s problems with drugs or alcohol. 

    Visit Site

  • YOUNG MINDS

    Support for children and young people’s emotional health and wellbeing – including suicidal thoughts, abuse or assault, self-harm, bullying and relationship issues. The website has information on helplines and online services about feelings, how to cope with life, mental health and medications and loads more.

    Parent’s helpline 0808 802 5544

    Mon-Fri, 9.30am-4pm.

    Visit Site

HELPLINES / APPS

  • BEAT

    Help and support for people with eating disorders. 

    Helpline 0808 801 0677

    Mon-Fri 15.00-20.00

  • CHILDLINE

    0800 1111

    24 hours a day

  • DEMENTIA HELPLINES

    Admiral Nurse: 0800 888 6678

    Alzheimer’s Society: 0333 150 3456

  • HOPELINE UK

    Call 0800 068 4141

    Text 88247

    Confidential support for young people struggling with thoughts of suicide and anyone worried about them.

    Open 365 days a year, 9am-midnight.

  • NATIONAL BULLYING HELPLINE

    Bullying at work and at school. 

    0300 323 0169

  • NO PANIC

    0300 772 9844

    Advice and support for people living with phobias, OCD and any other anxiety-based disorders.

    Open 365 days a year, 10am-10pm

  • SAMARITANS

    116 123

    24 hours a day

  • SHOUT 85258

    Text 85258

    Free confidential 24/7 text messaging service for anyone struggling with issues such as anxiety, suicidal thoughts, self-harm, abuse, bullying, relationship problems.

    Text the word Shout to 85258.

  • SILVER LINE

    0800 4 70 80 90

    For older people, offering friendship, support and someone to listen.

  • STAY ALIVE APP

    A suicide prevention app with useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide.