FAMILIES WITH CHILDREN/YOUNG PEOPLE
This list includes services, mainly in Hackney, that can offer support and advice on a wide range of issues relating to families, babies, children and young people, children with disabilities, bereavement and loss. You can find this and other lists at https://hackney.foodbank.org.uk/get-help/additional-support-in-hackney/
If you have any safeguarding or well-being concerns about a child or young person, aged under 18, living in Hackney, contact HACKNEY’S MULTI-AGENCY SAFEGUARDING HUB (MASH)
020 8356 5500 Mon-Fri/ Out of Hours: 020 8356 2710
If you are in any doubt as to the immediate safety of any child call 999.
OCTOBER HALF TERM FREE PACKED LUNCHES FOR CHILDREN
25-30 October 2021 come along to one of Hackney Foodbank’s distribution centres (no referral needed):
- Florence Bennett Centre, Cherbury St, N1 6TL
- St John’s Hoxton Crypt, Pitfield St, N1 6NP
- Our Lady & St Joseph R C Church, 100A Balls Pond Rd, N1 4AG
- Leaside Trust, 34 Spring Lane, E5 9HQ
- St Mary’s Church, Stoke Newington Church St, N16 9ES
CITIZENS ADVICE HACKNEY
300 Mare Street, E8 1HE
Free advice on a range of issues including benefits, consumer problems, employment issues, housing problems, legal issues, debt advice, relationship, family and personal problems as well as tax and utility related topics.
Due to Covid-19 no longer giving face to face advice.020 3855 4472 Mon-Fri 10.00-16.00
Help through Hardship line 0808 2082138
FREE SCHOOL MEALS
To find out how to apply (some families without recourse to public funds can apply), visit
BABIES AND YOUNG CHILDREN
NHS HEALTHY START
If you are pregnant or have children under the age of 4 and you are on benefits (this includes people legally living in the UK but without settled status and with no recourse to public funds) or under the age of 18, you could qualify for free vouchers to spend on milk (including formula), fruit, vegetables and vitamins. Ask your midwife, doctor or health visitor for more information or ring the Healthy Start helpline 0345 607 6823
ROSE VOUCHERS FOR FRUIT AND VEG
Fresh fruit and veg vouchers are given out at children’s centres to spend at market stalls, including Ridley Road. It’s different to Healthy Start and people can claim both. To be eligible for Rose Vouchers families should meet the criteria for the Healthy Start voucher scheme for pregnant women and families in receipt of benefits. The following centres are part of the scheme: Comet, St Hilda’s, and Linden, Lubavitch, Minik Kardes. Oldhill, Sebright, Thomas Fairchild, and Woodberry Down
A children’s centre is a place where local families with young children can go to enjoy facilities and receive support that they need, including free parenting support. The facilities and activities provided are designed especially for parents with a child under five years old, or those expecting a baby. A full list of centres is at
IVY STREET FAMILY CENTRE
Drop-in sessions (£1 a session) to anyone with a preschool child.
Tuesday 13.00-14.30, Wednesday 09.30-11.00 and 13.00-14.30 at Health Living Centre, 170 Pitfield Street N1 6JP
Thursday 09.30-11.00 at St Anne’s Church, Hemsworth Street N1 5LF
A free service for women in Hackney who are pregnant or who have recently given birth. Help includes support at antenatal classes, breastfeeding, how to access low cost and free baby equipment and clothing, and details of local children’s groups.
020 7033 8524
Healthy Living Centre, 170 Pitfield Street, N1 6JH
Ongoing weekly drop-in group, providing a relaxed and supportive space for clients to consider how they can support their mental health. Areas covered include mums and babies needs, sharing tips and experiences, and relaxation techniques.
HENRY IN CITY AND HACKNEY
Provides a wide range of support for families from pregnancy to age 12 including workshops, programmes, resources, parent support groups, tips and online help. 01865 302973
E5 BABY AND CHILDREN BANK
Offers families in need essential items such as clothes, shoes, toys, books, food and baby equipment. If you need help with any of these items, talk to your midwife, family support worker, health visitor, food bank, social worker, or Children’s Centre, and ask them to refer you by emailing [email protected]
Foodbank for clothes, nappies, equipment and toys for babies and children up to the age of 5. To receive help, you will need to be referred by a professional, such as a midwife, health visitor, foodbank or local mutual support group.
Free support and play opportunities for families with children under five.
FAMILY RIGHTS GROUP
Advises parents, grandparents, relatives and friends about their rights and options when social workers or courts make decisions about their children’s welfare. Works with parents whose children are in need, at risk or are in the care system and with wider family members and friends who are raising children (known as kinship carers).
Free advice line 0808 801 0366 Mon-Fri 09.30-15.00
CLAUDIA JONES ORGANISATION
Range of services for African Caribbean heritage women and families, children and older people, including family support, violence against women and girls, therapeutic interventions, and practical and emotional support in areas such as school exclusions, welfare and food poverty. 0207 241 1646 Mon-Fri 10.00-18.00
email [email protected]
Drop-in Tuesdays 09.00-11.00 and Thursdays 14.30-17.00
AFRICAN COMMUNITY SCHOOL
Runs a range of affordable and sometimes free accredited educational and training programmes, plus a summer school and a Saturday school. Aimed at 5-16 year olds, adults and families. Programmes include revision classes, tuition, youth programmes, parenting classes, sport and cultural activities.
0207 9238 350 / 07484 356541
Offers a wide range of services including support for pregnant women and young families (Bump and Baby Buddies (see above)), support for people with long-term health conditions, stroke support, meal deliveries (Community Table), free activities to help you get out, meet people and have some fun (Community Connections), and a referral service to signpost you to other agencies offering advice. 020 7033 8500
CITY AND HACKNEY CARERS CENTRE
Gives information and advice, one-to-one and group emotional, practical and social support, advocacy and wellbeing activities to unpaid carers of children and/or adults. It also runs a men’s befriending project, Brocals.
020 8533 0951 Mon-Fri, 10.00-16.00
FATHER 2 FATHER
Provides support, training, information, mentorship and advice to adolescent boys, fathers and their families to make informed decisions about their lifestyle and relationships. email [email protected]
Provides advice for migrant families facing homelessness and extreme poverty.
Call 07963 509 044 or email [email protected] to make an appointment.
Leave a message with your name and number. You will only be called back on Tuesdays and Thursdays but you can leave a message on any day.
Advice line for advisers 07701 330 016
Information on rights at work for pregnant women, new mothers and their families, employment, benefits and health care.
Advice on rights at work and benefits 0808 802 0057 Mon-Fri (not Wed) 10.00-13.00
Advice on NHS charging for maternity care 0808 800 0041 Thurs 10.00-12.00
Provides practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. Services cover early years, children and families, adult mental health and wellbeing.
Familyline 0808 802 6666 Mon-Fri, 09.00 – 21.00; text 07537 404 282
Provides a range of support for people aged over 65, people with respiratory and cardiovascular ill-health, disabled and housebound residents, and low income families with children under five. Can help with bills and energy saving advice, warm home discount, free home energy visits; DWP benefits checks; help with utility debt; Thames Water discounts; handyperson service; help to report repairs. Check website for everything they can help with or call 0800 281 768
Support for children and young people’s emotional health and wellbeing – including suicidal thoughts, abuse or assault, self-harm, bullying and relationship issues and issues arising from the impact of coronavirus. The website has loads of information, but for urgent help, 24/7, Text YM to 85258.
Parent’s helpline, Mon-Fri 09.30 – 16.00 0808 802 5544
Offers a counselling, art therapy, advice and information service for young people aged 16-25 in City & Hackney. Currently no face to face services but for general advice and information; to arrange a telephone drop-in support session; or to access their LGBTQI youth group and counselling service (Project Indigo)
call 020 8986 4016
Offers a wide range of free-to-access opportunities at youth clubs, community venues, parks, estates, schools and on the streets. Some sessions focus on learning new skills, learning or participating in sport; others provide safe and welcoming spaces to relax, have fun and socialise. They offer a range of activities during term time and in the holidays and also offer information and advice, befriending and a range of other activities for adults.
020 7729 6970
Youth work, mentoring and family support. Most activities suspended during Covid but for advice and support call 07802170944 / 02085335480
THE WICKERS CHARITY
Aims to give young people a safe place to interact and learn. Based in Hackney Wick, offers a range of classes, boxing club, workshops and events. Free to join. 0208 506 6033
CHILDREN AND YOUNG PEOPLE WITH DISABILITIES
KIDS HACKNEY ADVENTURE PLAYGROUND
Inclusive and supervised play for children, young people and their siblings, aged between 6 and 24, with a range of complex needs and/or disabilities. Spring Lane E5 9HQ (below Springfield Park).
To register call 0208 806 6149 or visit
Advice and support services to parents and carers of children with disabilities or additional needs, including information about education, benefits and finance, social care and specific an A-Z of medical conditions.
Free helpline 0808 808 3555 Mon-Fri 09.30 – 17.00
Advice and support for families caring for a child with a disability or terminal illness. Can offer grants towards equipment, emergency equipment and free loan of equipment.
Free Helpline staffed by nurses 0800 902 0095 Mon-Fri 09.30-17.00
BEREAVEMENT AND LOSS
ST JOSEPH’S HOSPICE COVID 19 BEREAVEMENT SERVICE
Offering free bereavement support to children, young people and families who have lost a parent or carer to Covid. Support may include one to one and family sessions, parenting support, art therapy and memorial events, and will be delivered virtually or face-to-face at the hospice. Interpreters are available. Further information 0208 525 3229
CRUSE BEREAVEMENT CARE
Helpline: 0844 477 9400 Mon-Fri 09.30-17.00, and until 20.00 on Mon and Wed
Support for young people at https://www.hopeagain.org.uk
0808 808 1677 Mon-Fri 09.30-17.00
BOLOH BLACK, ASIAN AND MINORITY ETHNIC FAMILY COVID-19 HELPLINE
Barnardo’s helpline for children, young people, parents and carers. Provides emotional support, practical advice and connection to other organisations who can provide further help.
0800 151 2605 Mon-Fri 10.00-20.00; Sat-Sun 10.00-15.00
COMMUNITY FOOD HUB – FREE FOOD FOR HACKNEY FAMILIES
Monday – Fresh food and essentials. 12.00-15.00
De Beauvoir Hub, 85 Downham Road, N1 5TR
Tuesday – Fresh food and essentials 11.30-15.00
CFH Prideaux Hub, 10 Church Crescent, E9 7DL
Wednesday – Fresh food and essentials. 14.00-16.00
Gascoyne Hub, Gascoyne Road, E9 7FA
Thursday – Fresh food and essentials and ready-made meals. 12.00-15.00
De Beauvoir Hub, 85 Downham Road, N1 5TR
Sunday – Fresh food and essentials. 13.00-15.00
CFH Pedro Hub, 175 Rushmore Road E5 0HD