DOMESTIC VIOLENCE, ABUSE AND HATE CRIME
This list includes a range of services and support lines, mainly in Hackney, that can offer support and advice if you or someone you know is a victim of any form of domestic violence, abuse, including child abuse, and hate crime. Includes services for men and boys.
You can find this and other lists at
Always call 999 if you or your children are in danger.
If you are Deaf or without speech, you can contact 999 by SMS text. You need to pre-register by texting ‘Register’ to 999. When you get a reply, follow the instructions.
Hackney Council’s housing can be called out-of-hours on 020 8356 2300 and for refuge provision call 0808 2000 247
NATIONAL DOMESTIC VIOLENCE HELPLINE
Free phone 24-hour helpline 0808 2000 247
Live chat service Mon-Fri 15.00-22.00
HACKNEY COUNCIL DOMESTIC ABUSE INTERVENTION SERVICE (DAIS)
Contact the Council directly or ask someone such as your health visitor, doctor, housing worker or social worker to refer you.
Call 020 8356 4458/4459 / 0800 056 0905 (free from a landline) Mon-Fri 09.00-17.00 or email [email protected]
SOLACE WOMEN’S AID
Help and support for women and girls in London affected by domestic violence and abuse.
0808 802 5565
Solace Rape Crisis helpline – 0808 801 0305
Provides services for women and children who have experienced male violence. Offers a range of services including support for women with substance misuse problems; and women involved in prostitution.
0800 160 1036
CLAUDIA JONES ORGANISATION
Range of services for African Caribbean heritage women and families, children and older people, including family support, violence against women and girls, therapeutic interventions, and practical and emotional support in areas such as school exclusions, welfare and food poverty.
0207 241 1646 Mon-Fri 10.00-18.00 email [email protected]
Drop-in Tuesdays 09.00-11.00 and Thursdays 14.30-17.00
STAY SAFE EAST
Specialist advocacy and support services to Deaf and disabled people from diverse communities in London who are victims/survivors of domestic or sexual violence, hate crime, harassment and other forms of abuse.
Call or text 07865 340 122 10.00-17.00 Mon-Thurs
IMECE WOMEN’S CENTRE
Support for Turkish, Kurdish, Cypriot Turkish women and Black, Asian, refugee and migrant women experiencing financial and emotional abuse, stalking, harassment, rape and other sexual abuse, harmful practices (namely forced marriage, so-called ‘honour-based’ violence and FGM), as well as trafficking for sexual exploitation and prostitution.
Currently offering phone support only.
0207 354 1359 Monday-Friday 09.30 – 17.30
KURDISH AND MIDDLE EASTERN WOMEN’S ORGANISATION
Free advocacy and support to women affected by any form of domestic and sexual violence
Works with African heritage women and girls who have experienced domestic, or sexual, discriminatory, financial or organisational abuse.
0207 846 8350
Advice to young people on sexting, consent, relationship abuse, rape, porn and harassment. Does not offer direct support but has links to helplines.
SOUTHALL BLACK SISTERS
Support for Asian and Afro-Caribbean women suffering abuse, including rape and sexual abuse, forced marriage, honour crimes, child residence and contact, housing, immigration and asylum, policing and crime, and racial abuse. Mainly support women in West London but take enquiries from across UK
0208 571 9595 Mon-Fri 09.00-17.00
No Recourse Fund https://southallblacksisters.org.uk/routes-to-support/
HALALEH TAHERI (Middle Eastern Women and Society Organisation)
Advice on housing, benefits, domestic violence, mental and physical health, LGBTQI issues and more. Advice workers speak Arabic, Kurdish, Farsi, Turkish and English.
Information and support to an older person or anyone concerned about an older person who is at risk of, experiencing or recovering from any form of abuse or neglect.
0808 808 8141
Supports victims of honour based abuse and forced marriage.
Helpline 0800 5999 247 Mon-Fri 09.00-17.00
JEWISH WOMEN’S AID
Support for Jewish women and girls (aged 14+).
Domestic abuse helpline 0808 801 0500 Monday-Thursday 09.30-21.30
Sexual violence helpline 0808 801 0656 Mondays/Tuesdays 10.00-12.00; 13.00-1500; Thursdays 13.00-1500
BEYOND THE STREETS
Support for women involved in selling sex indoors, escorting, in a massage parlour or on the street. Free call-back support service 0800 133 7870
Emotional and practical support for LGBT+ people experiencing hate crime, sexual violence or domestic abuse. Domestic abuse helpline: 0800 999 5428; 020 7704 2040
AFRICAN RAINBOW NETWORK
Support for LGBTQI people of African Heritage including refugees and wider Black and Asian Minority ethnic groups.
Email [email protected] Call 07711285567 Mon-Fri 9.30-17.00
For women and girls at risk of Female Genital Mutilation/Cutting (FGMC).
0785 2360 272, Mon-Fri 10.00-18.00
LATIN AMERICAN WOMEN’S AID
For Latin American women and children escaping gender-based violence. Offers advice and support, a creche, English classes, counselling and services for children and young people.
0207 275 0321 09.30-17.30, Mon-Fri
MEN’S ADVICE LINE
Confidential helpline for men experiencing domestic violence.
0808 801 0327 Monday-Friday 09.00 – 20.00 or email [email protected]
For men and boys who have experienced sexual abuse.
National online chatline SMS 020 3322 1860 Mon-Sun 12.00-20.00
CITIZENS ADVICE HACKNEY
Free advice on a range of issues including benefits, consumer problems, employment issues, housing problems, legal issues, debt advice, relationship, family and personal problems as well as tax and utility related topics.
Due to Covid-19 no longer giving face to face advice.
Help through Hardship free help line 0808 208 2138
or call 020 3855 4472 Mon-Fri 10.00-12.00 and 14.00-16.00
NATIONAL STALKING HELPLINE
0808 802 0300 Mon-Fri 09.30-16.00 (Wed 13.00-16.00)
08 08 16 89 111
Open 24 hours, every day.
0808 800 5000
NSPCC REPORT ABUSE IN EDUCATION
For children and young people who have experienced sexual harassment or abuse at school (also for concerned adults and professionals).
0800 136 663