Changes to service due to Covid-19

19th March 2020

Hackney Foodbank is open.

We are still supporting people with emergency food at Hackney Foodbank and will do for as long as is possible.

Service will continue at our established centres for the time being.  However, in light of the coronavirus, and to minimise risk, both to our volunteers and to clients, we have temporarily changed to an “at-the-door” service.

To help make this new approach run as smoothly as possible, we ask clients to:

– queue up outside of the premises instead of coming inside
– keep a distance of 2 metres between each other
– respect the numbering system
– leave promptly once the food parcels have been handed over

At present the parcels are pre-packed parcels and there will be no opportunity to request exchanges.

We thank you for your understanding and co-operation in difficult times.

If you have further questions about changes to our services or how you can help us, please see our FAQ – Corona Virus (Covid-19) – Frequently Asked Questions

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